Earlier today, we announced that $100 million of the Technology Modernization Fund (TMF) will be designated to help streamline and improve public-facing digital services and technology systems to deliver a better customer experience to the American people.
Every day, the public experiences well-designed interactions when using consumer products and services. They’re easy and intuitive. The public rightfully wants, expects, and deserves the same experience when interacting with the Government – and it’s possible.