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Monthly Archives: April 2011

Getting Program Governance Right Helps Ensure Success

The second in a series of posts in which the DHS CIO outlines his beliefs and real-world implementation practices that deliver successful IT programs. My first post on the challenge of delivering successful IT programs introduced the topic of tiered …

White House Forum on Transforming Federal Information Technology (IT) Management

Jeffrey Zients, U.S. Chief Performance Officer and OMB’s Deputy Director for Management, and Vivek Kundra, U.S. Chief Information Officer, discuss progress made towards changing the way the Federal government uses IT to save money and deliver better service.

White House Forum Details Progress on IT Reforms

From 1:30 to 2:30PM EST today, the White House Forum on Transforming Federal IT Management will provide an update on how the Administration is changing the way the Federal government uses IT to save money and deliver better service. This …

Best Practices: SSA Program Manager Development Practices

Developing a cadre of highly skilled, trained, and qualified program managers to support program and project success Executive Summary The Social Security Administration (SSA) performs essentially all IT program work in-house with a predominately Federal workforce utilizing SSA-owned and operated …

Best Practices: Improving Contracts

Significant Results through Strengthened Vendor Communication Executive Summary The Department of Education’s (Education) Office of Federal Student Aid (FSA) administers the student financial assistance programs authorized under Title IV of the Higher Education Act. These programs collectively represent the nation’s …

FedMentors: Michael Carleton

Michael Carleton, Chief Information Officer, U.S. Dept. of Health and Human Services (HHS) answers: “What are you working on right now?”

The Five People You Meet in CIO Leadership Heaven

The movie of a similar title is about an old man who dies and meets five people in heaven who affected his life though he didn’t necessarily realize it at the time.  In our personal and professional lives, we meet these …

IT Reform: A Platform for Sharing Lessons Learned

Today marks the soft launch of the Federal CIO Council’s Best Practices platform, an online resource that promotes learning and collaboration. By centrally aggregating best practices, the platform will help cultivate how information is shared government-wide and with stakeholders. Additional …

Best Practices: Automate GI Bill Benefits Initiative-Integrated Governance

Automate GI Bill Benefits Initiative-Integrated Governance Model Case Study   Executive Summary Department of Veterans Affairs (VA) is the second largest Federal department and has over 278,000 employees. Among the many professions represented in the vast VA workforce are physicians, …

Best Practices: Enterprise Email in the Cloud

Consolidating 21 email systems into an enterprise system using Cloud Services   Executive Summary USDA OCIO (Office of the Chief Information Officer) has an ongoing vision and mission to evolve IT support services while providing supervisory oversight regarding the design, …


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