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Monthly Archives: January 2011

Cliff Makes His Move: Planting Leadership Seeds

Our beloved integration manager and NASA’s universally-acknowledged expert on the IT Infrastructure Library (ITIL) is moving on to better position.  He got a fine send-off that would be the envy of most geeks – submarine sandwiches, cookies, and soda.  Napkins are for …

Amazing Robotics

I recently attended a presentation on emerging technologies.  One of the more fascinating topics was robotics.  Robotics may prompt different thoughts in different people, from toy robots that entertain children, through large robotic arms that assemble automobiles in a choreographed …

Socialsecurity.gov Redirects Traffic to Popular Services

The Social Security Administration (SSA) recently unveiled the new socialsecurity.gov, part of the agency’s effort to create a frustration-free customer experience. Site visitorship in 2010 increased 50% over 2009, with about 11 million Americans now turning to the website for …

My Winter of Discontent 2011: NASA CTOs at CES

CIOs need to remember that people in their organizations – their customers — are all consumers.  CIOs shouldn’t be content in their ability to rule their world as expectations of consumers continue to creep into the workplace.  The Consumer Electronic Show (CES) …

Cybersecurity Transformation and Information Sharing at the Department of Energy

Cybersecurity is a critical enabler of the Department of Energy’s (DOE) diverse mission and essential for protecting our cyber networks, computers and mobile devices. It also presents a complex challenge in an environment of constantly evolving and numerous threats. The …

2010 Instilled Greater Transparency and Stakeholder Engagement at HUD

As the new year begins and we look back over 2010, a couple of significant accomplishments come to mind. The first has to do with our efforts to increase the discipline with which we manage our investment in IT. We …

Targeted Tools for Small Business

The new Small Business Administration (SBA) website, SBA.gov, provides small business owners with quick access to personalized information, now within dramatically fewer clicks. At the heart of the website is a dynamic tool called SBA Direct, which aggregates information based …

CIO New Year Resolutions: Release 2011

I said I wasn’t going to do it, but here I go anyway – making New Year Resolutions.  But, it is a good time of the year to be reflective by thinking of the past year and looking forward to the …

ExpertNet: The Federal Government Wants Your Answers

Comment Period Extended to January 23, 2011 How do you craft public policy questions that get genuinely useful responses from citizens? What’s the best way to reach members of the public with the greatest expertise on a given topic? These …

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